Returns & Exchanges
At Pott'd, we want you to love your new style, but if something isn't quite right, we offer a hassle-free 30-day return policy for all unworn and unwashed items. Simply ensure your garments are in their original packaging with tags attached to qualify for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Carefully place the items in their original packaging, ensuring all tags are intact, and include the generated return slip inside the parcel.
Ship It Back
Print your prepaid shipping label, attach it to the outside of your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing